Meet HireSense AI: Smarter Customer Intelligence Has Arrived in SitePad CRM

Understanding your customers should not take hours of reporting, cross-referencing multiple systems, or manually analysing data. That is why we are proud to introduce HireSense AI – a powerful new artificial intelligence feature built directly into SitePad, the leading hire software trusted by modern hire businesses.

Understanding your customers should not require hours of reporting, cross-checking disconnected software systems, or manually interpreting complex data sets. That is why we are proud to introduce HireSense AI, an advanced artificial intelligence engine built directly into SitePad CRM, designed to transform how hire businesses capture, analyse, and act on customer data.

HireSense AI Version 1 launches with a powerful focus on customer intelligence, integrating data from SitePad and Syrinx into a single, intelligent platform. By leveraging machine learning, automation, and real-time data processing, HireSense AI delivers instant answers, proactive notifications, predictive insights, and actionable recommendations within seconds. The result is smarter workflows, improved operational efficiency, and a more connected software ecosystem for hire companies.

Purpose-built for the modern hire industry, HireSense AI enhances your CRM capabilities with intelligent reporting, automated data analysis, system integration, and business intelligence tools that support faster decision-making and scalable growth.

This release represents the first step toward embedding AI across the entire SitePad software platform, supporting digital transformation, reducing manual processes, and helping hire businesses unlock greater value from their technology stack.

See the Full Story Behind Every Customer

HireSense AI automatically builds a comprehensive summary of each customer record, presenting the information that matters most in a clear, structured format.

At a glance, you can understand:

  • Account performance and lifetime value
  • Credit position and outstanding balances
  • Contract activity
  • Invoice trends
  • Relationship health

No more switching between screens or compiling internal reports. Your team gets immediate clarity before every call, meeting, or commercial decision.

The result: better conversations, stronger relationships, and more confident account management.

Ask Questions. Get Immediate Answers.

One of the most powerful aspects of HireSense AI is its conversational design. Instead of relying on static dashboards, you simply ask what you want to know.

For example:

  • Which customers are growing or declining right now?
  • Where is most of our hire revenue coming from?
  • Is any hire revenue at risk today?
  • Which customers need attention?
  • Which assets are on hire the longest or represent the highest value?
  • What should the sales team follow up on today?
  • Are there customers we are becoming too dependent on?

HireSense AI analyses the combined SitePad and Syrinx dataset in real time, surfacing insights that would typically take hours to uncover.

This is not just reporting. It is decision intelligence.

Instant Summaries Across Every Client Panel

Beyond the main client record, HireSense AI can instantly summarise individual panels within SitePad CRM, including:

  • Quotations
  • Sales invoices
  • Notes and relationship history
  • Hire activity
  • Business alerts

Rather than manually reviewing records, your team can immediately understand what is happening inside an account.

Imagine opening a customer profile and instantly seeing that engagement is low relative to account size, recent activity has stalled, or follow-up is overdue. That is the kind of visibility that drives proactive sales behaviour.

Less searching. More selling.

Spot Risk Early and Act Faster

HireSense AI does not just describe what has happened. It helps you anticipate what might happen next.

The system actively highlights signals such as:

  • Long gaps in commercial engagement
  • Declining revenue patterns
  • Over-reliance on key accounts
  • Customers showing signs of churn
  • Stalled opportunities

This allows your team to intervene early, protect revenue, and prioritise the accounts that matter most.

From reactive firefighting to proactive growth strategy.

Your AI Assistant Inside SitePad

HireSense AI is designed to feel less like a tool and more like a knowledgeable colleague embedded within your CRM.

You can continue the conversation, dig deeper into trends, validate assumptions, or explore new opportunities simply by asking follow-up questions.

Need a quick briefing before a customer call?
Want to identify this week’s highest-value opportunities?
Looking for accounts that require immediate attention?

Just ask.

The AI is always ready with context-aware answers grounded in your operational data.

Why This Matters for Hire Businesses

Hire companies operate in fast-moving environments where visibility is everything. When customer insight is delayed, opportunities are missed and risks grow unnoticed.

HireSense AI changes that by delivering:

  • Faster, data-backed decision making
  • Stronger sales focus
  • Earlier risk detection
  • Improved customer retention
  • Greater commercial awareness across teams

Most importantly, it unlocks the full value of the data you already hold inside SitePad and Syrinx.

Version 1 Is Just the Beginning

This launch marks the foundation of AI within SitePad.

By starting with customer intelligence, we are addressing one of the most commercially critical areas of the hire industry. But this is only the first step.

Future releases will extend HireSense AI across broader operational workflows, assets, financial performance, and workforce insights, creating a truly intelligent platform that helps you run a smarter hire business.

Welcome to a Smarter SitePad CRM

HireSense AI represents a major leap forward in how hire businesses interact with their data.

It replaces manual analysis with instant clarity.
Transforms information into action.
And equips your team to make better decisions every single day.

The future of hire intelligence has arrived and it is built directly into SitePad CRM.

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